Return Policy

Customer satisfaction is our top priority. If you are unsatisfied with a purchase, you may return it within 30 days of the purchase date for a full refund or gift card, if the following conditions are met.

The conditions for products purchased online are as follows:

If all above conditions are met, email us at for a return authorization.
We will email you to confirm that you are approved, and we will send instructions by email on how to proceed.
Once approved, you may visit us or send your return(s) by mail to:

Low Carb Canada
6-7, 141 Reach Street
Uxbridge, ON.  L9P 1L3

Please note: Customers are responsible for all shipping return fees. Low Carb Canada is not responsible for products that are damaged or lost in transit.

Low Carb Canada is not responsible for the following:

Please note:

Low Carb Canada reserves the right to modify this policy at any time, by using our website you agree to all of our Terms and Conditions.