Terms and Conditions

Low Carb Canada Terms and Conditions - Updated Dec 1, 2023.

Note 1

As of Dec 1, 2023: Free* shipping cover up to $15 on orders over $89 before tax. (Conditions apply, please click here: shipping policy). 

Note 2:
All perishable items* are advised to be shipped via Express Shipping within GTA/Ambient Shipping Non-GTA (No PO Box) (Leave at Door). Spoilage will not be eligible for a refunded unless the Temperature Controlled option is chosen. Please refer to the policy: special shipping

*Perishable items refer to bakery products and chocolates (in the warm months) or Glass bottle products (like Walden Farms in the cold months)

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

All users agree to all of our policies below, as well as these policies: disclaimerprivacy policyshipping policyspecial shippingreturn policyrefund policycoupon policyother policies.

We reserve the right to update these policies at any time.

Welcome to Low Carb Canada, the website and online services (“Low Carb Canada”, “us”, or “we”). This page explains the terms by which you may use our online services and website. By accessing or using our website, you agree to be bound by these Terms and Conditions and to the collection and use of your information as set forth in the Low Carb Canada Privacy Policy, whether or not you have created a registered online account. This agreement applies to all visitors and account holders who access our website.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Low Carb Canada Corp. (“Low Carb Canada”). The collective work includes works that are licensed to Low Carb Canada. Copyright 2003, Low Carb Canada ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Low Carb Canada or purchasing Low Carb Canada products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Low Carb Canada or to purchase Low Carb Canada products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Low Carb Canada. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Low Carb Canada used in the site are trademarks or registered trademarks of Low Carb Canada.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Low Carb Canada disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Low Carb Canada does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Low Carb Canada does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Typographical and Pricing Errors

In the event that a Low Carb Canada product is mistakenly listed at an incorrect price, Low Carb Canada reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Low Carb Canada reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Low Carb Canada shall issue a credit to your credit card account in the amount of the incorrect price.

Term and Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Low Carb Canada without notice at any time, for any reason. The provisions relating to Copyright, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous shall survive any termination.

Use of Website

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Low Carb Canada or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Low Carb Canada does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Low Carb Canada is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Low Carb Canada reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Low Carb Canada in its sole discretion.


You agree to indemnify, defend, and hold harmless Low Carb Canada, its affiliated, related and subsidiary companies, and each of its and their respective officers, directors, shareholders, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from: (i) your use of and access to the Low Carb Canada website, including any data or content transmitted or received by you; (ii) your violation of any term of this agreement, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy, publicity, or Intellectual Property Rights; (iv) your violation of any applicable law, rule, or regulation; or (v) or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Limitation of Liability

To the maximum extent permitted by applicable law, Low Carb Canada assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; and/or (vi) any errors or omissions in any content posted, emailed, transmitted, or otherwise made available through the service. In no event shall Low Carb Canada, its affiliated, related and subsidiary companies, and each of its and their respective officers, directors, shareholders, employees, agents, licensors and suppliers be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to Low Carb Canada hereunder or $100.00, whichever is greater. No action, regardless of form or nature, arising out of this agreement may be brought by or on behalf of you more than one (1) year after the cause of action first arose. 

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Low Carb Canada has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Third Party Links

In an attempt to provide increased value to our visitors, Low Carb Canada may link to sites operated by third parties. However, even if the third party is affiliated with Low Carb Canada, Low Carb Canada has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Low Carb Canada. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Low Carb Canada seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Low Carb Canada may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Low Carb Canada.


Your use of this site shall be governed in all respects by the laws of the Province of Ontario and under the federal laws of Canada. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Low Carb Canada products) shall be in the provincial courts located in the City of Toronto in the Province of Ontario.

This agreement shall constitute the entire agreement between you and Low Carb Canada concerning the use of our website. If any provision of this agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement, which shall remain in full force and effect.

No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term, and Low Carb Canada’s failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision.

Please contact us at customerservice@lowcarbcanada.ca with any questions regarding this agreement.

Low Carb Canada reserves the right to modify our terms and conditions at any time. By using our website you agree to all of our Terms and Conditions.